Terms of Service

By installing, accessing, or using any application ("App") developed and published by Zynapse ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not install or use our Apps.

Zynapse develops and maintains a suite of applications for the Shopify platform. Each App provides specific functionality as described on its respective product page.

To use our Apps, you must have an active Shopify store and install the App through the Shopify App Store. By installing an App, you authorize us to access and process certain store data as required for the App's functionality.

You are responsible for maintaining the security of your Shopify account and for all activities that occur under your account.

Pricing for each App is as listed on the Shopify App Store. All payments are processed through Shopify's billing system.

• Subscription fees are billed according to your selected plan.
• Free trial periods, if offered, are specified per App.
• We reserve the right to modify pricing with 30 days' notice.
• Refunds are subject to our refund policy and Shopify's terms.

You agree not to:

• Use our Apps for any unlawful purpose
• Attempt to reverse-engineer, decompile, or disassemble any App
• Interfere with or disrupt the integrity or performance of our Apps
• Attempt to gain unauthorized access to our systems
• Use our Apps to transmit malicious code
• Resell, sublicense, or redistribute our Apps without authorization

All Apps, including their code, design, features, documentation, and content, are the exclusive property of Zynapse and are protected by intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to use our Apps solely for your business purposes in connection with your Shopify store.

Your use of our Apps is also governed by our Privacy Policy. By using our Apps, you consent to the data practices described in our Privacy Policy.

We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. We reserve the right to:

• Perform maintenance with reasonable notice when possible
• Modify, suspend, or discontinue any App or feature
• Limit availability to any person, geographic area, or jurisdiction

To the maximum extent permitted by law, Zynapse shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability shall not exceed the amount paid in the twelve (12) months preceding the claim.

Our Apps are provided "as is" and "as available" without warranties of any kind, either express or implied.

You agree to indemnify and hold harmless Zynapse from any claims, damages, losses, liabilities, costs, and expenses arising from your use of our Apps or violation of these Terms.

You may terminate your use of our Apps at any time by uninstalling them. We may terminate or suspend your access at any time, with or without cause.

We reserve the right to modify these Terms at any time. Continued use of our Apps after changes constitutes acceptance of the updated Terms.

These Terms shall be governed by and construed in accordance with the laws of the European Union and the applicable local jurisdiction.

If you have any questions about these Terms, please contact us at:

• Email: legal@orenza.io
• Support: orenza.io/support